FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Where are your seeds and grains grown?
At Schullo we source the very best raw materials produced worldwide. Whenever possible we favor local ingredients, if not available, we source the best that there is worldwide from our international suppliers.
Are any of your products GMO?
We never purchase or use any GMO products; we never have, and we never will. That is why the Schullo motto is “The purest is always the best”.
Do your products have additives, chemicals, artificial colors or preservatives
No. We never have, or ever will use anything fake; it is simply completely contrary to who we are and what we make.
Does your salt have iodine?
No. We only use sea salt that is not fluoridated.
What is the difference between your Scottish oats and rolled oats?
Schullo Scottish oats are the whole oat groats cut into pieces using steel blades, hence the name steel-cut oats or Scottish oats. Rolled oats are basically the same oat groats rolled by an enormous steam roller and take less time to cook.
What is the difference between regular flour and unbleached?
Unbleached flour is aged naturally. When flour is left to age as nature intended, the carotenoids or pigments whiten on their own. It’s naturally white, and no additives or chemicals are added whatsoever in the process. Unbleached flour naturally retains nutrients and vitamins; Vitamin B1, B2, B3, B12, Biotin, Vitamin E, and Folate.
Regular flours contain added chemicals to speed up the aging process, and bleach the flour, thus lowering the protein content. That is why bleached flour is cheaper.
What is whole wheat flour?
The flour contains the entire grain of the wheat berry, retaining all the natural goodness of the bran and germ, just as nature intended. Schullo’s Organic Whole Wheat Flour is high in fiber, a good source of Vitamin B1 (Thiamin), and Vitamin B3 (Niacin). It also contains healthy nutrients and vitamins such Vitamin B2, B12, Biotin, Vitamin E, and Folate.
Do oats contain gluten?
According to the FDA and the European Union standards, oats are considered “gluten free”. So, is there any gluten in oats, the answer is: Hardly at all, and the infimal amount it does contain, which is > (less than) 20 ppm (parts per million) make oats a great food option for both the gluten intolerant, as well as celiac patients. Oats on the other hand mainly contain a protein called avenin. Oats are completely safe for the vast majority of celiac patients, according to the University of Chicago Celiac Disease Center www.cureceliacdisease.org
What is the traffic light?
Many developed countries some years ago floated the idea of a traffic light system for food products, alerting consumers to high contents of added sugar, salt or fat. This was to combat the obesity epidemic. In most cases it didn't work. It seems we eat what we want to eat.
Ecuador is now trying out the traffic light. Most consumers have seen the implementation of the traffic light on their favorite products. The law states that the traffic light only applies to processed foods, those that have been transformed or modified, for example a cookie or a can of soup.
The law does not apply to products that in their natural state contain sugar, such as honey, raisins, fruit and nuts. It does not apply either in the case of a product that in its natural state contains fat, such as cheese, nuts, milk, seeds, oils. As you can see on your favorite products there is a lot of confusion due to this traffic light system, sadly the law has been applied to everything that has any fat or sugar irrespective of its source!
The only products that the traffic light applies to in the case of Schullo are: Cookies and Granolas which are manufactured from wholesome raw ingredients. The local authorities so far consider pure honey and raisins to be equally as harmful as refined sugar or high fructose corn syrup. Worse even, artificial sweeteners such as sucralose and others containing phenylalanine supposedly are to be regarded as healthier than honey or raw sugar, these are rewarded with a glowing “green light” in this famous traffic light.
Our advice is don’t be misled by the traffic light, read the ingredient label to understand exactly what is in your food and whether it is wholesome or not.
Do your products contain peanuts?
Only the peanut butter which is 100% peanuts, and the Schullo Peanut Granola contain both peanuts and peanut butter amounting to 25%.
Being a factory that processes various products we observe Good Manufacturing Practices to prevent any cross contamination. If minimal traces where to be found in other products, these would only affect people suffering extreme allergic reactions.
What allergens are present in your factory?
All of our products are manufactured in a facility that uses peanuts, wheat, egg, soy, milk and tree nuts. Here at Schullo we use Good Manufacturing Practices (GMP) to avoid cross contamination.
Which products are gluten free?
All Schullo oats are gluten free. Oats do not naturally contain gluten. Oats do contain a protein called avenin. Oats are classified “gluten-free” by the FDA and the European Union.
Why does honey crystalize?
All honeys will sooner or later crystallize. Crystallization is simply honey returning to its natural state. Solidifying depends mainly on what type of flowers the bees gathered the nectar from, and how it is stored. Honey is a combination of glucose and fructose, which are both forms of simple sugars. Honey has many antioxidants, proteins and minerals.
Some honeys have higher levels of fructose therefore take longer to crystallize.
If the bees gathered the pollen from flowers with sweeter nectar, then that type of honey will take longer to crystallize. If the nectar is slightly less sweet, the honey may solidify slightly quicker.
Some honeys are simply slower to crystallize whereas others solidify faster. The way to help maintain honey liquid, is to keep it at the right temperature.
The best storage temperature for honey is 64-75°Fahrenheit (18-24° Celsius) Storing it in an airtight container away from strong light and dry place is best. Do not store in the refrigerator as this will only speed up the process of crystallization.
For practical purposes usually a shelf-life of one to two years is stated. Honey that is properly processed, packaged and stored retains it quality for a long time.
Gentle heating can easily reverse crystallization of Schullo honey. This is done by boiling a pot of water, remove the pot from the heat, place the jar of honey in the hot water until it returns to it is liquid state.
Why is peanut butter so expensive in Ecuador?
Taxes on imported peanuts and for most foods and food ingredients are skyrocketing. A jar of our Schullo Peanut Butter costs almost double than what you would pay in the U.S, because of import taxes. In general Ecuador’s food industry needs to import large shipments of food ingredients including peanuts.
Of course, you have your pick of all types and various standards of peanuts, wildly (sic) ranging in quality. Yes, you could import cheap not-so-good peanuts, and even with taxes doubling your price, you can still be cheap. But Schullo only buys the freshest top of the line peanuts with the great aroma and flavor taht everyone loves.
Do you ship to the USA?
Not yet. Our plan is to have our US online store up and running soon. We will let you know once we are live, if you sign up for our newsletter.
Orders & Shipping
I am having trouble placing an order what can I do?
Call us and we will take care of you.
What stores in my area carry your products?
In Ecuador, Supermaxi and Mi Commisariato for most of the country. Just call us and we can tell you where exactly you can find Schullo in your area.
Do you offer wholesale?
Yes, we do, please call us for more details
Do you have coupons?
Yes, we do have coupons that we periodically offer to all those who subscribe to our newsletter.
Where do you ship?
Nationwide in Ecuador, including Galapagos Islands.
How long does my order take to get to me?
At most 48 hours if your order is placed on a weekday (excluding holidays). If placed on the weekend it will be dispatched on Monday. We use Servientrega nationwide.
Do you ship to the USA?
Not yet. Our plan is to have our US online store up and running soon. We will let you know once we are live if you sign up for our newsletter.
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